For conveyancers, the entire customer relationship is important. But the first ten days set the tone for every transaction. That’s why getting those early steps right is vital to your success. Why are the first ten days important? The moment a client instructs you, the countdown begins. These first ten days are the critical window […]
Anti-money laundering (AML) compliance is often treated as a chore. But in the right hands, it’s also an important way to signal trust. Conveyancing firms need to understand how to make it work as a tool for increasing their reputation. Why is good compliance important? AML compliance is important. For many firms, however, it’s just […]
Biometrics are biological measurements used to identify a person. This includes fingerprints, facial recognition, and retina scans, but blood type, gait, and even the way you smile can be unique identifiers. You probably encounter some of these identifiers daily simply when you’re unlocking your phone. Face and fingerprint scanning are commonplace across our devices, adding […]
Client qualification is no longer just about affordability. An increasingly risky property market demands a more thorough approach to due diligence. But technology allows firms to turn this onerous regulatory burden into a swift, smart process. How qualification has changed Traditionally, qualifying a client simply meant ensuring they had the ability to repay their fees […]
Compliance isn’t just the responsibility of big firms. With the right partners and the right tools, even the smallest team can meet regulatory demands without sacrificing performance. What do the regulators expect from small firms? Regulators won’t give you a break just because your firm is small. Whether you’re a solo practitioner or running a […]
If you’ve always relied on tried-and-tested manual processes, you may not realise how much this inefficiency is eating into your margins and damaging your brand. Fortunately, the fix is much easier than you might think. Financial and reputational cost In conveyancing, trust is everything. Your clients want a reliable, efficient, trustworthy service, so any perception […]
Fraud has become more sophisticated, and the pressure is on conveyancers to adopt new strategies to fight it. Fortunately, anti-fraud and anti-money laundering tools are getting more sophisticated too. What does property fraud look like in 2025? The property market has always been a magnet for fraudsters, but in recent years their methods have become […]
As the younger generation enters the property market, a new breed of digital-first buyer is reshaping expectations around conveyancing. And with comparison sites available at the touch of a button, conveyancers need to change fast to meet these new demands. How are client expectations changing? Today, Millennials make up the bulk of the home-buying market, […]
Over the last decade, client expectations have shifted immensely. Outdated onboarding workflows are now costing conveyancers time and trust. So, what should onboarding look like today? How is customer onboarding changing? The conveyancing landscape is being shaped by mounting pressures: rising client expectations, evolving compliance demands, and increasing competition from tech-enabled firms. At the centre […]
Conveyancing is undergoing a significant transformation. The adoption of advanced technology is no longer a fad but a necessity for your teams and also your clients. As the conveyancing landscape continues to evolve, technology’s role as a crucial ally is growing. Whether you want to streamline processes, enhance accuracy, ensure compliance or just spend more […]
